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Determinants influencing customers' decision to use mobile payment services: The case of Vietnam

Published in Management Science Letters • Jan 1, 2020
Authors:
Nghi Huu Phan
,
Mạnh Dũng Trần
,
Van Hoa Hoang

Abstract

This study is conducted to investigate the impact levels of determinants on customers' decision to use payment services via mobile devices in Hanoi, Vietnam. Data were collected from a survey of people living in Hanoi city of Vietnam who may or not use mobile payment services. Based on the theory of...

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