Leadership, a key element of quality improvement in healthcare. Results from a literature review of “Lean Healthcare” and the Productive Ward

White, Mark; Wells, John; Butterworth, Tony

doi:10.1108/ijlps-08-2013-0021

Public

Leadership, a key element of quality improvement in healthcare. Results from a literature review of “Lean Healthcare” and the Productive Ward

Published in The International Journal of Leadership in Public Services • Dec 10, 2013

Authors:

Mark White

John Wells

Tony Butterworth

Abstract

Purpose – This paper reviews the Lean Healthcare and Productive Ward: releasing time to care (RTC) literature and extracts the reported effects and impacts experienced by employees who implement it. The purpose of this paper is to identify and investigate the strength of the connection between the t...

Subject

Health care

Employee engagement

Empowerment

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