Relationship quality and relationship context as antecedents of person- and task-focused interpersonal citizenship behavior.

P. Settoon, Randall; W. Mossholder, Kevin

doi:10.1037/0021-9010.87.2.255

Public

Relationship quality and relationship context as antecedents of person- and task-focused interpersonal citizenship behavior.

Published in Journal of Applied Psychology • Jan 1, 2002

Authors:

Randall P. Settoon

Kevin W. Mossholder

Abstract

A model hypothesizing relationship quality and relationship context as antecedents of two complementary forms of interpersonal citizenship behavior (ICB) was tested. Measures with coworkers as the frame of reference were used to collect data from 273 individuals working in 2 service-oriented organiz...

Subject

Psychology

Centrality

Context (archaeology)

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