The effects of feedback interventions on performance: A historical review, a meta-analysis, and a preliminary feedback intervention theory.

N. Kluger, Avraham; S. DeNisi, Angelo

doi:10.1037/0033-2909.119.2.254

Public

The effects of feedback interventions on performance: A historical review, a meta-analysis, and a preliminary feedback intervention theory.

Published in Psychological Bulletin • Mar 1, 1996

Authors:

Avraham N. Kluger

Angelo S. DeNisi

Abstract

Since the beginning of the century, feedback interventions (FIs) produced negative—but largely ignored—effects on performance. A meta-analysis (607 effect sizes; 23,663 observations) suggests that FIs improved performance on average (d =.41) but that over '/3 of the FIs decreased perfor-mance. This ...

Subject

Meta-analysis

Psychological intervention

Psychology

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