Policies to enhance the ‘hidden innovation’ in services: evidence and lessons from the UK

Abreu, Maria; Grinevich, Vadim; Kitson, Michael; Savona, María

doi:10.1080/02642060802236160

Public

Policies to enhance the ‘hidden innovation’ in services: evidence and lessons from the UK

Published in Service Industries Journal • Jul 25, 2009

Authors:

Maria Abreu

Vadim Grinevich

Michael Kitson

Abstract

More than 75% of the UK economy is based on services. Knowledge-based services generate more than five times as much value added for the UK economy as advanced manufacturing. Yet, there are persistent gaps in understanding the innovative performance of services. Using Fourth UK Community Innovation ...

Subject

Business

Service innovation

Service (business)

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