The benefits of electronic records management systems: a general review of published and some unpublished cases

P. Johnston, Gary; V. Bowen, David

doi:10.1108/09565690510632319

Public

The benefits of electronic records management systems: a general review of published and some unpublished cases

Published in Records Management Journal • Dec 1, 2005

Authors:

Gary P. Johnston

David V. Bowen

Abstract

Purpose To review published case studies, and some unpublished results, to identify the benefits actually achieved by implementing an electronic records management system or an electronic document management system (ERMS, or EDMS). Design/methodology/approach Draws on the literature and unpublished ...

Subject

Implementation

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