Mood and Organizational Citizenship Behavior: The Effects of Positive Affect on Employee Organizational Citizenship Behavior Intentions

Williams, Steve; Tze Shiaw, Wong

doi:10.1080/00223989909599771

Public

Mood and Organizational Citizenship Behavior: The Effects of Positive Affect on Employee Organizational Citizenship Behavior Intentions

Published in The Journal of Psychology • Nov 1, 1999

Authors:

Steve Williams

Wong Tze Shiaw

Abstract

This study, involving 139 employees from a variety of industries, organizations, and positions in Singapore, measured the effects of mood on the intentions of employees to contribute actions that are organizationally desirable but are not part of their formal job requirements (organizational citizen...

Subject

Organizational citizenship behavior

Psychology

Affect (linguistics)

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