Do they see eye to eye? Management and employee perspectives of high-performance work systems and influence processes on service quality.
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Shared by NobleBlocks on Jan 1, 2009 • 12:00 AM UTC
Authors:
Hui Liao
,
Keiko Toya
,
David P. Lepak
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Do they see eye to eye? Management and employee perspectives of high-performance work systems and influence processes on service quality. | NobleBlocks
