Urban Service Partnerships, ‘Street-Level Bureaucrats’ and Environmental Sanitation in Kumasi and Accra, Ghana: Coping with Organisational Change in the Public Bureaucracy

This is an empirical case study of ‘street-level’ officials in a classic ‘regulatory’ public agency: the Environmental Health Department in Kumasi and Accra, Ghana, where privatisation and contracting-out of sanitary services have imposed new ways of working on Environmental Health Officers. Both in... View More