Patient safety, satisfaction, and quality of hospital care: cross sectional surveys of nurses and patients in 12 countries in Europe and the United States

H. Aiken, Linda; Sermeus, Walter; Van den Heede, Koen; M. Sloane, Douglas; Busse, Reinhard; McKee, Martin; Bruyneel, Luk; Marie Rafferty, Anne; Griffiths, Peter; Moreno‐Casbas, Teresa; Tishelman, Carol; Anne Scott, P.; Brzostek, Tomasz; Kinnunen, Juha; Schwendimann, René; Heinen, Maud; Zikos, Dimitrios; Strømseng Sjetne, Ingeborg; L. Smith, Hayden; Kutney‐Lee, Ann

doi:10.1136/bmj.e1717

Public

Patient safety, satisfaction, and quality of hospital care: cross sectional surveys of nurses and patients in 12 countries in Europe and the United States

Published in BMJ • Mar 20, 2012

Authors:

Linda H. Aiken

Walter Sermeus

Koen Van den Heede

Abstract

OBJECTIVE: To determine whether hospitals with a good organisation of care (such as improved nurse staffing and work environments) can affect patient care and nurse workforce stability in European countries. DESIGN: Cross sectional surveys of patients and nurses. SETTING: Nurses were surveyed in gen...

Subject

Staffing

Medicine

Workforce

Research Assistant

AI chat, annotations, notes & similar papers

Finding related papers...

Discussions

(0)

No comments yet

Be the first to share your thoughts!