Development of Clinical Pharmacy Key Performance Indicators for Hospital Pharmacists Using a Modified Delphi Approach

Fernandes, Olavo; K Gorman, Sean; S Slavik, Richard; Semchuk, William; Shalansky, Steve; Bussières, Jean‐François; Doucette, Douglas; Bannerman, H; Lo, Jennifer; Shukla, Simone; Chan, Winnie; Benninger, N; J. MacKinnon, Neil; M. Bell, Chaim; Slobodan, Jeremy; Lyder, Catherine; J. Zed, Peter; Toombs, Kent

doi:10.1177/1060028015577445

Public

Development of Clinical Pharmacy Key Performance Indicators for Hospital Pharmacists Using a Modified Delphi Approach

Published in Annals of Pharmacotherapy • Mar 16, 2015

Authors:

Olavo Fernandes

Sean K Gorman

Richard S Slavik

Abstract

BACKGROUND: Key performance indicators (KPIs) are quantifiable measures of quality. There are no published, systematically derived clinical pharmacy KPIs (cpKPIs). OBJECTIVE: A group of hospital pharmacists aimed to develop national cpKPIs to advance clinical pharmacy practice and improve patient ca...

Subject

Delphi method

Medicine

Likert scale

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