Two Approaches to Service Quality Dimensions

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Two Approaches to Service Quality Dimensions

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Shared by NobleBlocks on Jul 1, 1991 • 12:00 AM UTC

Authors:

Uolevi Lehtinen

,

Jarmo R. Lehtinen

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Publication Date: Jul 1, 1991 • 12:00 AM UTC

NobleID:w1/20260525/85A23A2A

DOI:10.1080/02642069100000047

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