Veterans Health Administration Office of Nursing Services Exploration of Positive Patient Care Synergies Fueled by Consumer Demand

Wertenberger, Sydney; Yerardi, Ruth; C. Drake, Audrey; Parlier, Renee

doi:10.1097/00006216-200604000-00012

Public

Veterans Health Administration Office of Nursing Services Exploration of Positive Patient Care Synergies Fueled by Consumer Demand

Published in Nursing Administration Quarterly • Apr 1, 2006

Authors:

Sydney Wertenberger

Ruth Yerardi

Audrey C. Drake

Abstract

The consumers who utilize the Veterans Health Administration healthcare system are older, and most are learning to live with chronic diseases. Their desires and needs have driven changes within the Veterans Health Administration. Through patient satisfaction initiatives and other feedback sources, c...

Subject

Nursing

Administration (probate law)

Health care

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