Communication, Organization, and Crisis
Published in Annals of the International Communication Association • Jan 1, 1998
Authors:,,
Matthew W. Seeger
Timothy L. Sellnow
Robert R. Ulmer
Abstract
AbstractCommunication is increasingly recognized as an important process in organizational crisis and crisis management. The Three Mile Island incident, the Bhopal Union Carbide accident, the crash of Northwest Airlines Flight 255, and the Exxon Valdez oil spill can all be described as specific, une...
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