Are performance indicators used for hospital quality management: a qualitative interview study amongst health professionals and quality managers in The Netherlands

Botje, D.; ten Asbroek, Guus; Plochg, Thomas; A. Anema, Helen; Kringos, Dionne; Fischer, Claudia; Wagner, Cordula; Klazinga, Niek

doi:10.1186/s12913-016-1826-3

Public

Are performance indicators used for hospital quality management: a qualitative interview study amongst health professionals and quality managers in The Netherlands

Published in BMC Health Services Research • Oct 12, 2016

Authors:

D. Botje

Guus ten Asbroek

Thomas Plochg

Abstract

BACKGROUND: Hospitals are under increasing pressure to share indicator-based performance information. These indicators can also serve as a means to promote quality improvement and boost hospital performance. Our aim was to explore hospitals' use of performance indicators for internal quality managem...

Subject

Health administration

Health informatics

Quality management

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