Influence of artificial intelligence (AI) on firm performance: the business value of AI-based transformation projects

Wamba-Taguimdje, Serge-Lopez; Fosso Wamba, Samuel; Robert Kala Kamdjoug, Jean; Emmanuel Tchatchouang Wanko, Chris

doi:10.1108/bpmj-10-2019-0411

Public

Influence of artificial intelligence (AI) on firm performance: the business value of AI-based transformation projects

Published in Business Process Management Journal • May 12, 2020

Authors:

Serge-Lopez Wamba-Taguimdje

Samuel Fosso Wamba

Jean Robert Kala Kamdjoug

Abstract

Purpose The main purpose of our study is to analyze the influence of Artificial Intelligence (AI) on firm performance, notably by building on the business value of AI-based transformation projects. This study was conducted using a four-step sequential approach: (1) analysis of AI and AI concepts/tec...

Subject

Computer science

IBM

Knowledge management

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