High Reliability Organization (HRO) systematic literature review: Discovery of culture as a foundational hallmark

Cantu, Jaime; Tolk, Janice; Fritts, Steve; Gharehyakheh, Amin

doi:10.1111/1468-5973.12293

Public

High Reliability Organization (HRO) systematic literature review: Discovery of culture as a foundational hallmark

Published in Journal of Contingencies and Crisis Management • May 19, 2020

Authors:

Jaime Cantu

Janice Tolk

Steve Fritts

Abstract

Abstract The term “high reliability organization” (HRO) evolved from research countering the claim by Perrow after the 1979 Three Mile Island nuclear plant incident that “accidents happen,” implying that failures were inevitable. Soon after the publication of Perrow's book researchers began question...

Subject

Assertion

Reliability (semiconductor)

Public relations

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