Assessment of Patient and Provider Satisfaction With the Change to Telehealth From In-Person Visits at an Academic Safety Net Institution During the COVID-19 Pandemic

Volcy, Judith; Smith, Walkitria; Mills, Krystal; Peterson, Ashley; Kene-Ewulu, Ijeoma; McNair, Macy; Kelsey, Riba; Mbaezue, Nkechi

doi:10.3122/jabfm.2021.s1.200393

Public

Assessment of Patient and Provider Satisfaction With the Change to Telehealth From In-Person Visits at an Academic Safety Net Institution During the COVID-19 Pandemic

Published in The Journal of the American Board of Family Medicine • Feb 1, 2021

Authors:

Judith Volcy

Walkitria Smith

Krystal Mills

Abstract

INTRODUCTION: The 2019 novel coronavirus (COVID-19) caused a global pandemic that forced medical providers to rapidly alter methods of health care delivery. One month into this pandemic, we surveyed providers and patients to assess satisfaction or concerns with the change from in-person visits. METH...

Subject

Medicine

Telehealth

Pandemic

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