Quality 4.0: The EFQM 2020 Model and Industry 4.0 Relationships and Implications

Fonseca, Luís; Amaral, António; Renato Gonçalves Oliveira, José

doi:10.3390/su13063107

Public

Quality 4.0: The EFQM 2020 Model and Industry 4.0 Relationships and Implications

Published in Sustainability • Mar 12, 2021

Authors:

Luís Fonseca

António Amaral

José Renato Gonçalves Oliveira

Abstract

The European Foundation for Quality Management (EFQM) 2020 model is a comprehensive and updated business model that encompasses sustainability and shares features with Industry 4.0, emphasizing transformation and improved organizational performance, yet with different theoretical and practical found...

Subject

Industry 4.0

Business

Quality (philosophy)

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