Factors affecting user acceptance for NFC mobile wallets in the U.S. and Korea

Shin, Seungjae; Lee, Wonjun

doi:10.1108/inmr-02-2020-0018

Public

Factors affecting user acceptance for NFC mobile wallets in the U.S. and Korea

Published in Innovation & Management Review • Jun 9, 2021

Authors:

Seungjae Shin

Wonjun Lee

Abstract

Purpose The purpose of this paper is to identify the factors affecting user acceptance for NFC mobile wallets in both Korean and US markets. Design/methodology/approach The proposed model extends the UTAUT2 model with new constructs of credibility (CR) and service smartness (SS). This study was anal...

Subject

Expectancy theory

Unified theory of acceptance and use of technology

Structural equation modeling

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