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Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence

Published in Journal of Marketing • Jul 1, 1988
Authors:
Valarie A. Zeithaml

Abstract

Evidence from past research and insights from an exploratory investigation are combined in a conceptual model that defines and relates price, perceived quality, and perceived value. Propositions about the concepts and their relationships are presented, then supported with evidence from the literatur...

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